Reception Service
- Answering Hours
- Afterhours Options
- Ruby Hours & 24/7 Reception Service
- How are my calls and chats handled on holidays?
- Bilingual Service
- Bilingual Service Options
- Are you able to return calls to my Spanish-speaking callers?
- Do you offer receptionist service in languages other than English or Spanish?
- Do you offer translation services?
- Customization
- Call-Handling Customization Options
- Can you answer questions about my business?
- Custom Hold Music
- Tips for Keeping Costs Low & Getting the Most Out of Ruby's Receptionist Service
- Working Remotely with Ruby
- How are my calls and chats handled on holidays?
- Messages
- What does “FAQ, Receptionist Handled” mean?
- Spelling Verification in Messages
- Using a Webform for Messages or Payment Processing
- Gathering Credit Card Numbers & Other Sensitive Information
- Receptionist Practices
- Can you answer questions about my business?
- Do you tell callers you’re not in my office?
- Spelling Verification in Messages
- How many receptionists answer my calls?
- Gathering Credit Card Numbers & Other Sensitive Information