Ruby’s Business Hours and Availability

June 7th, 2023

Receptionist Services
Live Answering
Receptionists are available for live answering 24/7, 365 days a year.

Additional Receptionist Services
The following services are only available Monday through Friday 5am-6pm Pacific Time, and are not currently offered during nights or weekends. 

Chat Services
Live Chat 
Live chat service is available 24/7, 365 days a year.

Our Call-Connecting team is available to connect your chat leads to you by phone Monday through Friday 5am to 6pm Pacific.

Ruby Support
Customer Happiness Team Hours
Ruby’s Customer Happiness team is available Monday through Friday from 5am to 6pm Pacific Time. We’re here for you and happy to help at 866-611-7829 or

Holiday Closures
Ruby's administrative offices (Customer Happiness, Chat Support, Billing, Sales, etc.) are closed all day for all major holidays or the day the holiday is federally observed. Those holidays include:

  • New Year’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day