In addition to your full account activity, our online portal also offers some basic analytics on your calls and chats. From the Insights page, you'll have easy visibility into your call and chat usage (broken down by company if you have multiple lines with us), as well as a handy visualization of your activity by day of the week.

You can access your Insights page from the left-side menu by clicking Account > Insights.

If you have multiple Ruby hosted phone numbers, you'll also see activity breakdown for your top six phone numbers with the most traffic.

If you'd like to do a deeper dive on your data, you can also export your activity records to an CSV file for more in depth analysis.