Voicemail Transcription

June 7th, 2023

If you're often on the go, you’ll love our Voicemail Transcription feature. By tapping into the details for a specific call where a caller left a message in your Ruby voicemail, you're able to read a transcription of the voicemail message, allowing you to easily prioritize. 

Ruby uses Amazon Web Services technology to convert audio in voicemails into text. While they don’t appear in your emailed voicemail notifications, these transcriptions are available on both the website and mobile app as part of your voicemail activity.